Privacy Policy
PRIVACY POLICY
Effective Date: September 18, 2026
This Privacy Policy explains how Poulard & Son LLC collects, uses, shares, and protects personal information when you visit www.poulardandsonllc.com, submit a booking request, contact us, make a payment, or use our transportation services.
INFORMATION WE COLLECT
We may collect information you provide directly, including your name, email address, phone number, pickup and destination addresses, requested dates and times, passenger and luggage details, flight information, special instructions, payment and transaction information, and communications with us.
We may also collect limited technical information automatically through Wix and related technologies, such as your IP address, browser or device information, pages visited, referral source, and cookie or analytics data.
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HOW WE USE INFORMATION
We may use personal information to review and respond to booking requests; confirm availability and pricing; arrange and provide transportation; communicate about reservations; process payments and refunds; maintain business and transaction records; improve our website and services; prevent fraud or misuse; comply with legal obligations; and protect the rights, safety, and property of customers, chauffeurs, Poulard & Son LLC, and others.
HOW WE SHARE INFORMATION
We do not sell personal information. We may share information only when reasonably necessary with assigned chauffeurs or qualified affiliated transportation providers; Wix and other providers that support website hosting, forms, scheduling, communications, analytics, invoicing, or payments; professional advisers; or government and law-enforcement authorities when required by law or necessary to protect safety or legal rights.
Third parties may process information according to their own privacy policies.
PAYMENTS
Payment information may be collected and processed by third-party payment or invoicing providers. Poulard & Son LLC may receive transaction details, such as the payment status, date, amount, and limited billing information, but does not necessarily receive or store complete payment-card numbers.
COOKIES AND ANALYTICS
Our website may use essential cookies and similar technologies provided by Wix or other service providers to operate the website, remember preferences, maintain security, and understand website usage. Your browser settings may allow you to block or delete cookies, although some website features may not function properly.
DATA RETENTION AND SECURITY
We retain personal information only as long as reasonably necessary to provide transportation services, respond to customers, maintain business records, fulfill payment or tax obligations, resolve disputes, protect safety, and comply with legal requirements.
We use reasonable administrative and technical measures to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
YOUR CHOICES AND PRIVACY REQUESTS
You may request access to, correction of, or deletion of personal information we maintain about you by contacting us through our website. We may need to verify your identity and may retain information when required for legal, accounting, safety, fraud-prevention, or legitimate business purposes.
You may opt out of promotional communications by following the instructions in the message or contacting us. We may still send service-related communications concerning an active booking or transportation request.
THIRD-PARTY LINKS AND SERVICESÂ
Our website may contain links to third-party websites or services. Poulard & Son LLC is not responsible for the privacy, security, content, or practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.
CHILDREN'S PRIVACY
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website. A parent or legal guardian may provide passenger information necessary to arrange transportation services for a child.
CHANGES TO THIS POLICY
​We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations. The updated Privacy Policy will be posted on this page with a revised effective date. We encourage you to review this page periodically for updates.
CONTACT US
Questions or requests concerning this Privacy Policy or your personal information may be submitted through the contact information or contact form available at:
www.poulardandsonllc.com